Privacy Policy – Isle of Threads

Effective Date: 03/20/2026

Isle of Threads (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from visitors and customers in the United States, United Kingdom, and other regions. By accessing or using our website www.isleofthreads.com, you consent to the practices described here.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services:

a. Personal Information:

  • Name, email address, phone number
  • Billing, shipping, and payment information
  • Account credentials if you create an account

b. Usage and Technical Data:

  • IP address, browser type, device type
  • Pages visited, products viewed, time spent on site
  • Clicks, interactions, and transaction history

c. Marketing Data:

  • Newsletter subscriptions, promotional preferences, survey responses

d. Cookies and Tracking:

  • Cookies, web beacons, and similar technologies for analytics, personalization, and marketing

2. How We Use Your Information

We use personal data for:

  • Processing orders, payments, and returns
  • Delivering products, updates, and customer service
  • Improving website functionality, content, and services
  • Sending marketing communications (if consented)
  • Detecting and preventing fraud or illegal activity
  • Complying with legal obligations

3. Legal Basis for Processing (UK/EU GDPR)

For UK/EU customers, we rely on:

  • Contractual necessity: To fulfill orders and provide services
  • Consent: For marketing communications and cookies
  • Legal obligations: To comply with applicable laws
  • Legitimate interests: For website improvement, analytics, and fraud prevention

4. Your Rights

UK/EU Residents (GDPR):

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability

California Residents (CCPA):

  • Right to know what personal data we collect, use, or share
  • Right to request deletion of personal data
  • Right to opt-out of the sale of personal data (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

US Residents (general):

  • Access, correct, or request deletion of personal data collected through our services

Requests can be submitted at: support@isleofthreads.com

5. Sharing Your Information

We do not sell personal information. We may share data with:

  • Service Providers: Payment processors, shipping companies, IT and marketing vendors
  • Legal Authorities: To comply with laws or protect rights
  • Business Transfers: During mergers, acquisitions, or asset sales
  • Aggregated/Anonymized Data: For analytics or marketing purposes

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance website performance and usability
  • Remember user preferences
  • Analyze traffic and behavior
  • Deliver personalized content and marketing

You may manage or disable cookies via browser settings or tools like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your personal data. While we strive for maximum protection, no system is completely secure, and we cannot guarantee absolute security.

9. International Transfers

If you are located outside the UK or US, your personal information may be transferred internationally for processing. We ensure appropriate safeguards in compliance with GDPR and other privacy laws.

10. Third-Party Links

Our website may include links to third-party websites. Isle of Threads is not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of any linked sites.

11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, contact us:

Email: support@isleofthreads.com
Address: PO Box 127, Saint James, NY 11780